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ZPS - Slovene Consumers' Association

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tarca2Slovene Consumers' Association (known as ZPS in Slovenia) is an independent, non-profit, internationally recognised non-governmental organization, which has been protecting and representing consumer interests since 1990. Our mission is for consumers to be informed, to be aware of and familiar with their rights and also to assert them, as well as a consumer-friendly society which respects and protects consumer rights.

 

VIP, No.3/2014

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mar14mIn the spotlight is 15 March - World Consumer Rights Day. We published results of comparative testing of dishwasher tablets, basic mobile phones, electric drills and frotem margherita pizzas.

VIP, No.2/2014

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feb14mWe have taken a closer look at telecommunications in Slovenia: an increase in the prices of telecommunications services is to be expected. Short (text) message clubs: how to avoid them and what to do should you have already fallen victim to them? Tests: smartphones, washing machines and prepackaged vegetables. Do so-called "pensioner" bank accounts really come with all sorts of benefits for the elderly population?

VIP, No.1/2014

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januar14mInto the spotlight: to get an official approval for thermal spa treatment is anything but simple and many applications get rejected. Tests: self-cleaning owens, toothpastes and electric shavers for men. Do you know that there can be less than a single strawberry in a cup of a strawberry yogurt?

VIP, No.11-12/2013

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december13mIs it really necessary for Slovenia to be the most expensive country around here? We have looked into the prices of some products in the consumer electronics range of products and found out that as a rule the prices in Slovenia were the highest of all. Tests: electric toothbrushes, alpine skis, drinking yogurts and women`s tights.

VIP, No.10/2013

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okt13In the spotlight: vaccination against Tick-borne diseases, tests: vacuum cleaners, mixed minced meat and winter tyres. Costs of emergency bank account overdraft. How to react if you are dissatisfied with the work of your apartment building caretaker?

VIP, No. 9/2013

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ssep13m

We have looked into the quality of call centres of electricity suppliers: what matters to consumers is not only what products and services suppliers have on offer and the prices thereof, but also the customer support provided. We have prepared information about what the orthodont course of treatment is, who a suitable candidate is, how much (approximately) the treatment will set you back… and we have talked to an orthodontist as well. Tests: tablets, sports socks, prams for twins and stain removers.

VIP, No.7-8/2013

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julavg13mPrices of mobile roaming: caution is advised whenever you make phone calls from the so-called third world countries – you may end up with an astronomical bill. Tests: suntain lotions, buggies, surge suppressors. We checked prices of compulsory vehicle insurance. Did you think they all had the same prices? Well, you were wrong.

VIP, No.6/2013

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junij13mWe have joined forces with the Slovenian Forestry Institute and conducted a test of wood pellets: there are quite a few good products available in the market, a considerable amount of average ones, but also some unsuitable ones. Test: IPL hair removal devices and Child safety seats. Sugar – brown or white? How secure are your savings?

VIP, No.5/2013

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maj13How good deals with "super discounts" really are and in particular what consumers should pay special attention to before purchasing one of such coupons.All about the rights and obligations of travel agents and holidaymakers. We have looked into what is and is not included in individual travel insurance options. Tests: navigation devices and robot vacuum cleaners.

VIP, No.4/2013

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apr13We have looked into the amounts of sugar, caffeine and taurine contained in energy drinks and prepared information on how safe the consumption of drinks of this kind is in the first place. Tests: antivirus programs and lawn mowers. Housing loans: still too expensive and too risky!

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